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SERVIces of the park

ACCESSIBILITY FOR PHYSICALLY CHALLENGED GUESTS

One of MagicLand's goals is to make the Amusement Park accessible to the largest audience.
DOWNLOAD OUR ACCESSIBILITY GUIDE

RULES OF THE PARK

Terms and conditions for the access to the Park.
DOWNLOAD THE RULES OF THE PARK

MAGICLAND MOBILITY

The “MagicLand Mobility” service is available directly at the entrance to MagicLand. Those with walking difficulties can rent, via APP or on site, the innovative Mobility scooters, to enjoy all the fun in complete autonomy

Dogs & PETS policy

Terms and conditions for the access to the Park with your pet.
DONWLOAD THE DOG POLICY OF THE PARK

ATM & CARD PAYMENTS

ATM and Credit Card payments are accepted at the checkout of each bar, restaurant or shop.
The park has an ATM located near the Infopoint.

GLUTEN-FREE OPTIONS

Even if you are Celiac, from today you can eat safely in the new MagicLand. Here are the dining options for you: Self service "Castello" - Pizzeria "Belvedere" - Bar "La Cambusa" - "Camp Bar".
For more information ask our operators directly.

HIGH CHAIRS

High chairs are available at the self-service restaurant "Castello", Pizzeria "Belvedere" and Fast food "Boccon DiVino" while supplies last

PARKING AREAS

MagicLand has a large car park with about 3500 parking spaces located right in front of the entrance, in a reserved area. Each parking lot is covered thanks to the photovoltaic covers that allow to produce clean energy and at the same time to protect and shade vehicles. 
The rate for cars is € 5, for motorcycles and season-pass owners € 3, for buses it is free, while for campers the rate is € 5. Parking for Gold members is always free!
We recommend paying the parking ticket on arrival, directly at the Infopoint or Customer Service.
You can also book the parking online, together with your entrance ticket to the park.


For general conditions   read the regulation. Parking is reserved but not guarded.

PLUVIOMETER

Are you at the park and it's raining cat and dogs? No worries! We've got you covered!
The Gattobaleno Pluviometer will measure the falling rain and, if all the sectors of its umbrella light up, you will be entitled to a voucher valid for a free admission.
The promotion is not valid for those with a season pass.

For more information see the regulation.

MAGIC PASS

It is an easy-to-use card that allows you to shorten waiting times on the main attractions for a single ride. It does not allow you to skip the line but it shortens the waiting time allowing you to access the attractions from a privileged route. MagicLand offers its visitors a limited number of Magic Passes every day. The number varies according to the visitors present in the park.
The Magic Pass has an online price of € 18 and can be used on the following attractions: Olandese Volante, Nui Lua, Shock, Le Rapide, Yucatan, Battaglia Navale, Huntik 5D, Cagliostro, Mystika, Maison Houdini, Gattobaleno Time Machine, Dune, Esplorabruco, Safari, Pilastro Magico, Stagno Magico, Ping, Jungle Express, Giranido, Mongolfiere, Motorgiungla, Carosello, Isola Volante.

Download the regulation here

LOCKERS FOR BACKPACK AND LUGGAGE

Do you bring everything you need to spend a day at MagicLand with you? Enjoy the attractions with peace of mind, without worrying about backpacks and luggage. At your disposal, at the Customer Service, there are automatic lockers equipped with combination lock (daily rate: € 4), where you can leave valuables and small bags. If you have larger bags, our Customer Service will take care of them (daily rate: € 5). Luggage must not contain food or drinks.

LOST & FOUND

Did you forget something in the park? Count on us to find it and contact the Customer Service located on Magic Street, just after the entrance. 

RESTROOMS

The park has 6 restrooms that can be found near the main attractions and bars, one in each portion of the park, always indicated by vertical signs and special signs. 
Each bathroom has a male and female area with nursery as well as restrooms dedicated to children and the disabled. 
The 4 main restaurants offer additional bathrooms equipped for every need. 
All restrooms provide a comfortable nursery space for diaper change.

PHOTO AND VIDEO POINTS 

Our cameras are positioned on the main attractions ready to capture the most fun, exciting, adrenaline and scary moments. You can purchase and get the photo of you riding Yucatan, Rapids, the Flying Dutchman, Nui Lua in a personalized frame print, as well as your video (or photo) on the Shock roller coaster.

 

PIC-NIC AREA

The park has a comfortable picnic area, immersed in the green, located next to the Yucatan attraction. You will find large and comfortable covered wooden tables for a total capacity of 1000 seats and automatic vending machines for hot, cold drinks and snacks.
Picnicking outside this area is not allowed, as well as occupying the tables located outside the refreshment points that are reserved for paying customers in the Park.
To allow the widest availability of this area, it is not allowed to occupy the tables from the moment of arrival at the Park.
Also help us keep the park clean: thank you for putting your waste in the appropriate bins!


TEMPORARILY CLOSED

INFOPOINT

During opening hours of the Park, a customer assistance service is active, both in the information office outside the Park (before the turnstiles on the left), and near Magic Street.
Here you can find park maps, special promotions and all the necessary information (show schedule, use of customer services).  

INFIRMARY

During opening hours of the Park, an active first-aid service is located in the entrance square at the beginning of Magic Street. A doctor and a nurse are always available for visitors for any need

 

NURSERY

During opening hours of the Park, an active nursery service is in the entrance square at the beginning of Magic Street. The new nursery is available to mothers who will be able to breastfeed and change their babies in a calm space.
It is also possible to buy accessories, biscuits, snacks, creams, wipes and diapers for your child's care inside the nursery.


TEMPORARILY CLOSED